You have the worst customer service ever!!*After trying to place my order **-*-**** for...

GetHuman-rjhorn's customer service issue with Pottery Barn from November 2018

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The issue in GetHuman-rjhorn's own words
You have the worst customer service ever!!*After trying to place my order **-*-**** for a simple serving dish with no luck, I finally was able to get someone today to help, or I thought maybe. After a *** minute conversation which she had to call me back on I was about to get my order confirmation *. As I was telling her I had key rewards again I was disconnected but this time no returned call. I tried to call back and resolve the issue and again after long enough conversation I was told there was nothing she could do and I would have to call back tomorrow. Thanks but no thanks, every item I have bought either had to be returned for damage or inwas shipped wrong item, once from west elm. I will again just return item when it comes and no longer shop at pottery barn. The quality of your items are getting cheaper and cheaper and you can find just as nice things in other stores. I hope you improve your services or you will be just another retailer closing your doors.*Rose Horn

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Pottery Barn

Customer service issue
Reported by GetHuman-rjhorn
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 197 others
0 customers following this

Timeline

GetHuman-rjhorn started working on this issue
Nov 9th, 2018 8:13pm

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