I purchased a custom Cameron genuine Leather sofa in May **** ( * months ago!) and not...

GetHuman-jmichaun's customer service issue with Pottery Barn from October 2018

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The issue in GetHuman-jmichaun's own words
Enjoy my sofa! ... I purchased a custom Cameron genuine Leather sofa in May **** ( * months ago!) and noticed today (** Oct ****) that the edge of one of the cushions is peeling, which is not a result of normal wear and tear as the cushions have been rotated and all of the other cushions are in perfect condition. I would like a replacement. Thanks!*Name: Michaun Jordan*Address: **** Notre Dame Avenue* Lutherville, MD *****
I've only had the sofa for * months and the finish on one of the cushions has started peeling.
Pottery Barn can make this right by sending a new cushion.
I've been a loyal customer for * months
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Pottery Barn

Cameron Leather Sofa
Customer service issue
Reported by GetHuman-jmichaun
Oct 21st, 2018 - a mon ago
I have an issue with Pottery Barn too
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Seen by 7 customers so far
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GetHuman-jmichaun started working on this issue
Oct 21st 3:02am