I ordered food this morning, you took the money from my checking account plus tip and I...

GetHuman7005792's Complaint issue with Postmates from January 2022

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Help with my Postmates issue
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GetHuman7005792's next move: find and follow the right step-by-step guide.
Postmates doesn't have a customer phone number that is answered by an agent. Instead, GetHuman7005792 will need to dig through the advice provided by Postmates, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman7005792 can let us know if they help or not.
Before contacting them, items GetHuman7005792 may need:
Account holder name, Email address on the account, Phone number, and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman7005792's own words
I ordered food this morning, you took the money from my checking account plus tip and I got nothing. I want a refund.

GetHuman7005792 did not yet indicate what Postmates should do to make this right.

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Postmates

Complaint issue
Reported by GetHuman7005792
Jan 9th, 2022 - 9 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 280 others
0 customers following this

Timeline

GetHuman7005792 started working on this issue
Jan 9th 9:40pm

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