I CAN NOT BELIEVE YOU TOOK MONEY AFTER TERMINATION OF SERVICES. DURING A PANDEMIC NO LESS. I AM A SINGLE FATHER WITH * KIDS ONE IS * WITH AUTISM SO YOU QUITE LITERALLY, TOOK THE FOOD OUT OF HIS MOUTH WITH BIG FAT GREEDY HANDS.TAKE RESPONSIBILITY AND CORRECT THIS.

GetHuman6130466's customer service issue with Postmates from May 2021

Help with my Postmates issue
The issue in GetHuman6130466's own words
Cancel my subscription after finding out the just drop you and your kids dinner at anyone's doorstep without even asking for a name. Single dad with * kids during a pandemic and this hire whoever took away our once a month family quarantine dinner. TWICE!!! ... I have been charged after have had called and asked to cancel my subscription...ALL THE WAY BACK IN SEPTEMBER!! This is really upsetting because I have the delivery driver order $** worth of food to the wrong address ...after almost * hours of waiting,plus I accidentally tipped him. I was refunded this but my very next order. Ugh lets just say Idecided to cancel. Called and did the cancelation. I just found out about these recurring charges and I am extremely upset that a company would just continue to charge and charge without any renew notifications or phone calls. I expect to be paid back in full. I WILL NOT REST UNTIL THIS IS SETTLED. I never ever asked to have my last order refunded when canceling because I didn't want the hassle. Today, I have time.. absolutely backdoor bank charges I'm lucky I decided to just look at recurring. Or I might have ended up paying for who knows.. Please be understandable with my anger and I apologize to who reads this because you're not the one who did this. Now I have wasted both our time and my money.. appalled. Lose of time and headache medication will be added in the receipt.
I have needed that **$ a month for diapers. Gas to get to my sons PT appointments.

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Postmates

Customer service issue
Reported by GetHuman6130466
May 31st, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2341 others
0 customers following this
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Timeline

GetHuman6130466 started working on this issue
May 31st 2:14am
GetHuman6130466 shared this issue with your circles on Google+
May 31st 2:27am
GetHuman6130466 shared this issue with others over email
May 31st 2:31am
GetHuman6130466 indicated the issue is not fixed yet.
May 31st 6:33am
GetHuman6130466 indicated the issue is not fixed yet.
May 31st 6:34am