**** w shields ave apt ***

GetHuman-hpffmanc's Complaint issue with Postmates from April 2021

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Postmates doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hpffmanc will need to dig through the advice provided by Postmates, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hpffmanc can let us know if they help or not.
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Account holder name, Email address on the account, Phone number, and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-hpffmanc's own words
Order * pc original recipe with lg mashed pot and gravy and lg Mac and cheese. ... The popcorn chicken and the extra crispy chicken is ****: I just want to delete that order and make a new one at the same rate. I want a family piece original recipe with a lg Mac and ch and a lg mashed potato be gr. I hate the order I got it’s not right at all and would like to feed my kids something they can be satisfied with please.
The entire order was very cold and chicken was hard and like plastic. It wasn’t even edible.
Please resend what I’m asking for ASAP. My kids are hungry it’s obviously why I ordered food. It’s the same price range and it will hopefully be fresh and not hard. Our order was not fit for a six and eight year old to eat.
I’m new to the company but I’m switching from door dash. I just moved here and I’ve jever need delivery until I moved here but I would like a company that can keep my address on file and keep my order hot and as ordered. Even if I have to call because I forgot to add gravy.
Called the store but they told me I need to contact you.
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Postmates

** off first order
Complaint issue
Reported by GetHuman-hpffmanc
Apr 14th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1727 others
0 customers following this

Timeline

GetHuman-hpffmanc started working on this issue
Apr 14th 4:11am

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