On Monday, March **, I ordered from Dennys in Santa Ana through Postmates about...

GetHuman5865423's Complaint issue with Postmates from March 2021

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The issue in GetHuman5865423's own words
On Monday, March **, I ordered from Dennys in Santa Ana through Postmates about **: ** am. It was supposed to be dropped off by Darius at **:**pm, but the food was not delivered. I called Dennys to find out if the food had been picked up. I had to redo the order at *:** pm and picked it up myself. My neighbor brought my food that was delivered to her door. since she came by at almost * pm, there was no way that I could keep the food since it was sitting outside for several hours. I submitted a claim through the app earlier that afternoon asking for a refund of the $**.**. I have neither received a call from Postmates nor an email to follow up.

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Postmates

Complaint issue
Reported by GetHuman5865423
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2633 others
0 customers following this

Timeline

GetHuman5865423 started working on this issue
Mar 19th 7:30pm