My Daughter in law ordered groceries yesterday from the Walmart located on West Broward...

GetHuman5305980's customer service issue with Postmates from September 2020

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The issue in GetHuman5305980's own words
get my food order ... My Daughter in law ordered groceries yesterday from the Walmart located on West Broward Blvd in Fort Lauderdale, FL , and according to them Postmates did the delivery. Delivery was for *** SW **nd Street Fort Lauderdale, FL ***** . *Well the delivery never made it to my son and my daughter in laws house! Over $*** EBT in groceries and never delivered! Now Walmart says she has to wait *-* days to be refunded! That is not right when she has a * year old and a * month old baby and struggling financially*Please contact my daughter in law ***-***-**** her name is Dana Juliano. Now she doesn't have the food she paid for nor the money due to your delivery person. **Please contact my daughter in law ASAP ***-***-**** her name is Dana Juliano
the delivery for walmart groceries is Postmates, and the delivery person , either kept the groceries or delivered to wrong address
i want my money refunded ASAP, and the delivery person terminated
i expect exemplary service
not much recourse,
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Postmates

delivery
Customer service issue
Reported by GetHuman5305980
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 2648 others
0 customers following this

Timeline

GetHuman5305980 started working on this issue
Sep 27th, 2020 5:51pm