Almost everytime! I order from postmates its wrong. My kids love the cookies from city...

GetHuman-windberr's Complaint issue with Postmates from September 2020

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The issue in GetHuman-windberr's own words
Almost everytime! I order from postmates its wrong. My kids love the cookies from city bites and they come not right or missing. *Where does that extra money go? *Because i called city bites, And they told me the postmate driver gets the order and then they order from city bites. City bites doesn't get the ticket. *The food is usually right, just not the cookies! I order the ultimate peanut buttet cookie and get just a plain cookie or a cookie with chocolate drizzle. *Its suppose to have icing and chocolate drizzle. **So i pay extra for those, so i take a loss and since they hardly get it right you can't refund me? Bc of my account? **Its not MY fault your drivers can't get it right. *I even put in the memo to make sure they were iced. He had to of seen it. *I mean he seen the memo for the extra ranch for my salad. **So where does the extra money go that I PAID for? *I paid for a higher amount of cookie and get a cheap plain cookie? **Upset customer!

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Postmates

Complaint issue
Reported by GetHuman-windberr
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 2667 others
0 customers following this

Timeline

GetHuman-windberr started working on this issue
Sep 29th, 2020 10:10pm