I attempted to order from Blue Fish using your service last night using your app. I re...

GetHuman4858320's customer service issue with Postmates.com from May 2020

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The issue in GetHuman4858320's own words
I attempted to order from Blue Fish using your service last night using your app. I received a phone call from a number stating it was Postmates. I answered an the man on the line proceeded to tell me he "needed to place an order". I responded "excuse me?" to which he then asked if he was speaking with Stephanie. I again said"excuse me?' as this person wholly failed to identify himself or state why he was calling. He then proceed to ask me if I was dumb, laughed and hung up. I immediately cancelled my order. This is not someone who should be working for your organization. Why was he even calling me? That has never happened before I have always been contacted thru the app. That person obviously does not know basic telephone etiquette.

GetHuman4858320 did not yet indicate what Postmates.com should do to make this right.

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How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
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Postmates.com

Customer service issue
Reported by GetHuman4858320
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 3786 others
0 customers following this

Timeline

GetHuman4858320 started working on this issue
May 22nd, 2020 5:56pm

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