You guys froze my account due to my boyfriend contacting the bank for postmates charges...
GetHuman4470776's Dispute a Charge issue with Postmates.com from March 2020
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4470776's own words
You guys froze my account due to my boyfriend contacting the bank for postmates charges on his account that was due to an error when processing an order. I was the one post-mating my ordered with his credit card and he thought it was someone using it from his work so he reported it to wells Fargo. Wells Fargo says they cant return the money since it was put back in due to fraud in his statement to them. Can we please find a way to fix this problem..I have tried reaching out multiple times due to the fact that i do use postmates so often, Thank you.
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