I placed an order on *.** for a pizza and * cups of grated cheese from Delfinos in Hobo...

GetHuman4441278's Dispute a Charge issue with Postmates.com from March 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4441278's own words
I placed an order on *.** for a pizza and * cups of grated cheese from Delfinos in Hoboken NJ. My subtotal came to $** and with fees*tax, my total came to $** and change. Unfortunately, the wrong order was delivered, and I was charged for this order, which the subtotal was $**, taxes and fees bringing it to $**. Postmates refuses to refund me for the order, the only thing they will offer is a $**.** credit to my account. I am fine to receive a credit*liability for the $** which was the intended order, but I should not be liable for the incorrect order, and would like to be refunded the difference.

GetHuman4441278 did not yet indicate what Postmates.com should do to make this right.

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How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
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Postmates.com

Dispute a Charge issue
Reported by GetHuman4441278
Mar 9th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 3196 others
0 customers following this

Timeline

GetHuman4441278 started working on this issue
Mar 9th, 2020 6:24pm