On I ordered a delivery from Popeye's Chicken Mixed Chicken **pcs * biscuits and * lar...

GetHuman4296147's customer service issue with Postmates.com from January 2020

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The issue in GetHuman4296147's own words
On I ordered a delivery from Popeye's Chicken Mixed Chicken **pcs * biscuits and * large sides family meal for **.**. The driver called me inform me that Popeye's did not have fries which was the sides i ordered. My purchase was totaled to **.** at check out. Was happy with delivery. Days later after feeling better from being sick I checked my card balance on ********* and saw I was charged **.**. I immediately reported an issue and explained the situation. A Rich stating i did not report it until more that * days later. I have messaged replied once more and explained that i did no such thinh i reportes my issue on the *th day ********* he responded * days later. I was well within the *day grace period while his response to fix my issue not.

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Postmates.com

Customer service issue
Reported by GetHuman4296147
Jan 27th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 3199 others
0 customers following this

Timeline

GetHuman4296147 started working on this issue
Jan 27th, 2020 7:06am