We were notified via email that there was an order on our Postmates. We did not order a...

GetHuman-danandas's Dispute a Charge issue with Postmates.com from December 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-danandas's own words
We were notified via email that there was an order on our Postmates. We did not order anything from chipotle and I’m pretty sure it must’ve gone to a different address. We were not home when it said the delivery arrived. We would like to stop the charges as this was not us ordering the food. We will change your password and any information we need to to ensure that our account is not used by someone else.

GetHuman-danandas did not yet indicate what Postmates.com should do to make this right.

How GetHuman-danandas fixed the problem

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How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
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Postmates.com

Dispute a Charge issue
Reported by GetHuman-danandas
Dec 16th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2987 others
0 customers following this

Timeline

GetHuman-danandas started working on this issue
Dec 16th, 2019 3:02am

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