I placed an order with McDonalds and by the time the postmates person got there to pick...

GetHuman-judygcab's Dispute a Charge issue with Postmates.com from August 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-judygcab's own words
I placed an order with McDonalds and by the time the postmates person got there to pick it up, she was told they dont make bagels after a certain time.*I requested to cancel the order but I now read because she actually went to pick up my order, I am going to be charged for the order and a cancellation fee! I dont see how this is any of my fault and why I have to pay for Mcdonalds mistake!*I just spoke with * drivers who called to say my order is not available.*I want all my money refunded.*And I am deleting Post mates from my apps. *This is the second time I have had an issue and I will not be taken a third time!*My name is Judith Gonzalez.*Last order was supposed to be a *.** delivery fee I was charged $* and was told that would be refunded to me along with a coffee that was incorrect. To date I have not received either refund.

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How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
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Postmates.com

Dispute a Charge issue
Reported by GetHuman-judygcab
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 42472 others
0 customers following this

Timeline

GetHuman-judygcab started working on this issue
Aug 2nd, 2019 3:15pm
GetHuman-judygcab indicated the issue is not fixed yet.
Aug 2nd, 2019 9:41pm