I placed an order with McDonalds and by the time the postmates person got there to pick...

GetHuman-judygcab's Dispute a Charge issue with Postmates.com from August 2019

Help with my Postmates.com issue
First: share to improve GetHuman-judygcab's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-judygcab may need:
Account holder name, Email address on the account, Phone number, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-judygcab's own words
I placed an order with McDonalds and by the time the postmates person got there to pick it up, she was told they dont make bagels after a certain time.*I requested to cancel the order but I now read because she actually went to pick up my order, I am going to be charged for the order and a cancellation fee! I dont see how this is any of my fault and why I have to pay for Mcdonalds mistake!*I just spoke with * drivers who called to say my order is not available.*I want all my money refunded.*And I am deleting Post mates from my apps. *This is the second time I have had an issue and I will not be taken a third time!*My name is Judith Gonzalez.*Last order was supposed to be a *.** delivery fee I was charged $* and was told that would be refunded to me along with a coffee that was incorrect. To date I have not received either refund.

GetHuman-judygcab did not yet indicate what Postmates.com should do to make this right.

How GetHuman-judygcab fixed the problem

We are waiting for GetHuman-judygcab to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-judygcab
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 42472 others
0 customers following this


GetHuman-judygcab started working on this issue
Aug 2nd, 2019 3:15pm
GetHuman-judygcab indicated the issue is not fixed yet.
Aug 2nd, 2019 9:41pm