I tipped the lady who delivered my food upon delivery. I wasn't aware that Postmarks wa...

GetHuman-azdocum's Dispute a Charge issue with Postmates.com from June 2019

Help with my Postmates.com issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-azdocum's own words
I tipped the lady who delivered my food upon delivery. I wasn't aware that Postmarks was going to charge $*.** for a tip that I did not authorize. This needs to be refunded to my account immediately.

GetHuman-azdocum did not yet indicate what Postmates.com should do to make this right.

How GetHuman-azdocum fixed the problem
I followed the information given to me by Get human. I emailed Postmarks and someone got back to me right away. Checked my account this morning and all was corrected. Thanks
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
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Postmates.com

Dispute a Charge issue
Reported by GetHuman-azdocum
Jun 9th, 2019 - 3 years ago
Fixed
GetHuman-azdocum shared how to fix
Seen by 3 customers so far
Similar issue to 41457 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-azdocum started working on this issue
Jun 9th, 2019 6:08am
GetHuman-azdocum confirmed the issue is fixed. Hooray!
Jun 9th, 2019 4:14pm

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