I am sending this email, because calling does no good. I called ** times yesterday and...
GetHuman2786255's Dispute a Charge issue with Postmates.com from May 2019
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2786255's own words
I am sending this email, because calling does no good. I called ** times yesterday and was told my problem would be resolved. After calling Postmates and either getting cut off or put on hold for an hour and a half .... my problem was STILL NOT resolved.**I placed an order yesterday for Captain D's. My original quot for a ** dollar meal plus delivery expenses was **$. But when a tray of garbage came to me later, I was billed **$ for a ten dollar meal which i could not eat, after arguing with the peon on the phone I then called the Captain D's location it cam from and they assured me they sent me a complete sea food deluxe platter with a seal.**When the meal finally got to me, because the driver could not understand simple directions how to get to my apartment,I am disabled and has to send someone to get it, the meal contained one piece of fish, which there should have been *, one Hush Puppy, which there should have been *, one stuffed crab, which should have contained *, and some soggy french fries that I did not order. Oh and YES the seal on the box was broken. So AGAIN I paid **$ for a meal I DID NOT EAT because I had no Idea whose hands, saliva or worse was on it. And now all the emails I keep receiving are requesting a tip for the driver .... are you kidding???****I DEMAND RETRIBUTION. I am a disabled vet and I can get high powered lawyers to handle this for free, trust me ... I HAVE SUED PEOPLE FOR LESS! And have always won, thank you!**Shawn jones****-***-****
GetHuman2786255 did not yet indicate what Postmates.com should do to make this right.
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