A driver for your company had an issue where his phone was either hacked or it was stil...
GetHuman2631100's Problem With The App issue with Postmates.com from March 2019
Help with my Postmates.com issue
GetHuman2631100's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2631100 will want to follow the link below to head to their help center. We will check on GetHuman2631100 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2631100 may need:
Account holder name, Email address on the account, Phone number, and Billing address
Top Tip from another customer
If you are having app or service issues then you should report it through the app. If you reset your device or delete the app and re-download it that may help too
The issue in GetHuman2631100's own words
A driver for your company had an issue where his phone was either hacked or it was still active in a pocket. Benjamin Albin was dismissed from your company unfairly and made to seem as though orders where taken when they had not been. I was holding on to Albins' telephone when he was in jail. No one deliberately sabotaged his phone and I believe his account was compromised. The two times that I checked his account one was for tax purposes and the second was for a CASH out of **.**? I believe. At which I immediately removed him from offline. What is the PROBLEM HERE???*THE MISINFORMATION THAT HAS TAKEN PLACE HAS RUINED A FRIENDSHIP OF OVER ** YEARS.
GetHuman2631100 did not yet indicate what Postmates.com should do to make this right.
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