On February **, I placed an order to burger Chan through Postmates. My carrier informed...

GetHuman2306082's customer service issue with Postmates.com from February 2019

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The issue in GetHuman2306082's own words
On February **, I placed an order to burger Chan through Postmates. My carrier informed me That the Oreo milkshake that I ordered did not make its way onto the receipt even though it showed that I had ordered it on the app. Additionally, I placed a free delivery coupon code. I saw that the coupon code would take a couple days before the money was placed back into my account but on February **, **** my account shows that a order totaling **.** came through my account as A post to the **.** minus my milkshake (that never arrived) that should’ve been posted. I have screenshots of the whole ordeal and I am saddened by my first use of Postmates being a bad experience! And another thing when I placed a Postmates support request the following email immediately said resolved without ever contacting me!

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Postmates.com

Customer service issue
Reported by GetHuman2306082
Feb 26th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 35186 others
0 customers following this

Timeline

GetHuman2306082 started working on this issue
Feb 26th, 2019 4:28am