On *********, I attempted to purchase a customer's order, using PostMates credit card w...
GetHuman2229118's customer service issue with Postmates.com from February 2019
Help with my Postmates.com issue
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GetHuman2229118's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2229118 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2229118 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Before contacting them, items GetHuman2229118 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2229118's own words
On *********, I attempted to purchase a customer's order, using PostMates credit card which was declined. I then used my personal debit card for my own purchase and apparently the merchant added the customer's order to my card. Could you please be so kind in checking your records which will show that the customer's order was not paid via PostMates credit card. I am attaching my bank statement which will show amount paid from my debit card. Thank you in advance for your attention to this matter.
GetHuman2229118 did not yet indicate what Postmates.com should do to make this right.
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