I am HIGHLY ALLERGIC TO CILANTRO SAUCE AND STATED THAT IN MY INSTRUCTIONS AND THEY PUT...
GetHuman-wansaceb's customer service issue with Postmates.com from February 2019
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The issue in GetHuman-wansaceb's own words
I am HIGHLY ALLERGIC TO CILANTRO SAUCE AND STATED THAT IN MY INSTRUCTIONS AND THEY PUT CILANTRO SAUCE IN MY BOWL. I ATE IT AN AM NOW HAVING A REACTION. This occurred in my Sarussi Sub order last night. Your company's resolution (your rep Tawny G) was to provide me with a $** credit. My bowl cost $**. I could not even eat it. I explained to her that at a MINIMUM I should receive a refund of $** considering I could not eat my food and almost had to go to urgent care. Your rep, Shawnda D responded by saying you could not give me more than a $** refund. I use Postmates at least twice a week. I will now use Uber Eats and Grub Hub. Please cancel my *monthly subscription since apparently $** is enough of an issue for you to lose a customer. Thank you.
GetHuman-wansaceb did not yet indicate what Postmates.com should do to make this right.
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