Order was never delivered although when I reported the issue they told me postmates did...
GetHuman2226017's customer service issue with Postmates.com from February 2019
Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2226017 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2226017 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2226017's own words
Order was never delivered although when I reported the issue they told me postmates did arrive and waited * minutes without being able to contact me. I was tracking my order and estimated time of arrival was still in the future and the car showed it no where near my apartment when I got notification that my order had been delivered successfully. I would love to get a quick respond because of the huge inconvenience of not getting my ordered delivered and postmates not contacting me at all why they were supposedly outside my apartment. I have order before and didn’t have any problem until now. Thank you
GetHuman2226017 did not yet indicate what Postmates.com should do to make this right.
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