I ordered from native New grill and wings over an hour and a half ago. I received a mot...

GetHuman2219844's customer service issue with Postmates.com from February 2019

34204 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman2219844's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2219844's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2219844 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2219844 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2219844's own words
I ordered from native New grill and wings over an hour and a half ago. I received a motivation the driver was on his way. ** minutes passed and I check the postmates driver location and he was not even at native, but at ASU. I contacted native grill and wings to see if my order was canceled, and they stated they gave Antonio my food an hour ago before I called. This is UNACCEPTABLE and I want my money back. You guys have been great until this experience. I texted the oostmates driver, and never even got a response. It’s been an hour and a half. Please just refund me, thanks.
GetHuman2219844 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman2219844 fixed the problem
We are waiting for GetHuman2219844 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2219844 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2219844
Feb 16th, 2019 - 8 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 4 customers so far
Similar issue to 34204 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address