Hi, I purchased a $** backpack for my boyfriend so he could deliver on his motorcycle...
GetHuman2159983's customer service issue with Postmates.com from February 2019
Help with my Postmates.com issue
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GetHuman2159983's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2159983 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2159983 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2159983 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2159983's own words
Hi, I purchased a $** backpack for my boyfriend so he could deliver on his motorcycle. Well the other day we were both riding on the bike and crashed into someone. We are both okay but suffering from some bad bruising and cuts. The bike is now totaled, he cannot ride the bike. He hasn’t even used the backpack yet. I’m just wondering if I could send it back and get a refund? We are young kids in a big city and a purchase like that really sets us back. I hope I can send it back for a refund.
GetHuman2159983 did not yet indicate what Postmates.com should do to make this right.
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