Placed an order at approx *:** pm on February **. Received a message that the driver w...
GetHuman2211702's customer service issue with Postmates.com from February 2019
Help with my Postmates.com issue
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GetHuman2211702's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211702 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211702 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Before contacting them, items GetHuman2211702 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2211702's own words
Placed an order at approx *:** pm on February **. Received a message that the driver was here. No one every delivered the food but it shows it was delivered and the tip screen has already come up on the phone. We never received a call or text that the driver was having trouble finding the house. Since our food was never delivered we will not pay for it and will stop payment on this transaction.
GetHuman2211702 did not yet indicate what Postmates.com should do to make this right.
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