The Postmates driver who accepted my delivery is not aware of how the delivery service...

GetHuman-lunalotu's customer service issue with Postmates.com from February 2019

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The issue in GetHuman-lunalotu's own words
The Postmates driver who accepted my delivery is not aware of how the delivery service works? She called me to tell me sprouts did not fulfill my order, when I’m under the impression she is supposed to go into the store, pickup the items listed on my list and purchase with the credit applied to my order and deliver to me? Please confirm. And please contact the driver to confirm she has accurate instructions on how to pickup*deliver for future reference. This is not the first issue I’ve had with Postmates. Please advise? How can I get in contact with a customer support representative over the phone to resolve this issue? Please contact me at************
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Postmates.com

Customer service issue
Reported by GetHuman-lunalotu
Feb 15th, 2019 - 8 mons ago
I have an issue with Postmates.com too
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Timeline
GetHuman-lunalotu started working on this issue
Feb 15th 3:33am