So I did my first Postmates Fleet delivery as a driver and not knowing how to use the a...

GetHuman2159201's customer service issue with Postmates.com from February 2019

2 views
 | 
32386 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman2159201's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2159201's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2159201 will want to follow the link below to head to their help center. We will check on GetHuman2159201 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2159201 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2159201's own words
So I did my first Postmates Fleet delivery as a driver and not knowing how to use the app I picked up the Jack-in-the-Box order and didn't know where to go from there so I had to call the customer and get directions from him himself through text message however I realized that after I delivered the food that I had to press the next button for the second trip so that being said Postmates Fleet app is it acknowledging that I even made this delivery and he's not even pay me I came back all the way to Jack In The Box to see if it would fix itself somehow and it still hasn't and I'm really upset because I just did a free delivery and it's just racking my brain how there's no way I could contact Postmates Fleet about this
GetHuman2159201 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman2159201 fixed the problem
We are waiting for GetHuman2159201 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2159201 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman2159201
Feb 8th, 2019 - 4 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 32386 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2159201 started working on this issue
Feb 8th 12:01am