Hi *Last night when I arrived to the restaurant zeos and picked up the order , the app...
GetHuman2150667's customer service issue with Postmates.com from February 2019
Help with my Postmates.com issue
First: share to improve GetHuman2150667's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2150667's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2150667 will want to follow the link below to head to their help center. We will check on GetHuman2150667 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2150667 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2150667's own words
Hi *Last night when I arrived to the restaurant zeos and picked up the order , the app canceled my complete delivery and gave it to another postmate and no earning for me !!! I drove ** min and wasted my time and gas ! *And today I accepted a delivery , when I was near the restaurant just canceled!!! And again no earning!!!*This is so crazy and wasted my time and money !*Plz make note to pay these two delivery! *There is no phone number to support in special occasions which a postmate can call ! Awful support!**Thanks*Mersedeh
GetHuman2150667 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman2150667 fixed the problem
We are waiting for GetHuman2150667 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.