i would like a refund for the cost of my entire order. I placed an order with JuiceWell...

GetHuman-mmarnold's customer service issue with Postmates.com from February 2019

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The issue in GetHuman-mmarnold's own words
i would like a refund for the cost of my entire order. I placed an order with JuiceWell and asked for no gluten, coconut, peanuts, or almonds due to allergies. Coconut was put in my food and I had to take a Benedryl because my throat started to close. also, cocao nibs, which cost extra, were left off of my order. Postmates autoresponder told me that a $**.** credit was put on my account, but I would like the full amount of my order to be refunded. The total for my order was $**.**. I would like the remaining $**.** refunded to my card or to my account, please. I keep getting the run around in regards to *****@***.com and with the auto responder help section. Nothing is ***% resolving my issue. Can you please help?
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Postmates.com

Customer service issue
Reported by GetHuman-mmarnold
Feb 6th, 2019 - 4 mons ago
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GetHuman-mmarnold started working on this issue
Feb 6th 7:01pm