My husband is a diabetic. we ordered Food that was supposed to be deliver to us at...

GetHuman-limavict's customer service issue with Postmates.com from January 2019

2 views
 | 
29974 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-limavict's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-limavict's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-limavict will want to follow the link below to head to their help center. We will check on GetHuman-limavict later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-limavict may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-limavict's own words
My husband is a diabetic. we ordered Food that was supposed to be deliver to us at *:** this evening. Its is an hour later. We got no confirmation that the restaurant even got our order, and then my husband started tracking the drivers car to find out hes downtown dropping somebody off a Union station. he will not pick up his phone, we do not know how to get a refund because you do not have a contact number. We are usually doordash users this was literally the *st time we have ever use post mates, we will never use it again. this is now becoming a health issue because my husband needs dinner and we cannot afford to wait an hour for your employee to Uber people around greater Dallas with our food in the vehicle. We are disgusted by the service provided by such a popular company and we deserve a refund. Which, believe me, if you dont make this right, we will be telling everyone.
GetHuman-limavict did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-limavict fixed the problem
We are waiting for GetHuman-limavict to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-limavict fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-limavict
Jan 27th, 2019 - 3 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 29974 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-limavict started working on this issue
Jan 27th 4:00am