My husband is a diabetic. we ordered Food that was supposed to be deliver to us at...
GetHuman-limavict's customer service issue with Postmates.com from January 2019
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The issue in GetHuman-limavict's own words
My husband is a diabetic. we ordered Food that was supposed to be deliver to us at *:** this evening. Its is an hour later. We got no confirmation that the restaurant even got our order, and then my husband started tracking the drivers car to find out hes downtown dropping somebody off a Union station. he will not pick up his phone, we do not know how to get a refund because you do not have a contact number. We are usually doordash users this was literally the *st time we have ever use post mates, we will never use it again. this is now becoming a health issue because my husband needs dinner and we cannot afford to wait an hour for your employee to Uber people around greater Dallas with our food in the vehicle. We are disgusted by the service provided by such a popular company and we deserve a refund. Which, believe me, if you dont make this right, we will be telling everyone.
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