I have been trying to contact you guys for the past ** hours. I have emailed multiple t...

GetHuman-mdsteinw's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-mdsteinw's own words
I have been trying to contact you guys for the past ** hours. I have emailed multiple times. I made two Postmates orders last night. The first order was cancelled after a hour and a half of placing the order. The *nd order was running over a hour and a half late when I decided to pick up food from the restaurant instead. I initially placed a dinner order at * and at *** decided this was too ridiculous as the app had not changed whatsoever. I have emailed so many times and have not gotten a response. I refuse to be charged for this order.
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Postmates.com

Customer service issue
Reported by GetHuman-mdsteinw
Jan 26th, 2019 - 3 mons ago
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GetHuman-mdsteinw started working on this issue
Jan 26th 4:49pm