On January *, I ordered from*Pizza Italia. I tipped the employee $* cash in person the...
GetHuman1973914's customer service issue with Postmates.com from January 2019
Help with my Postmates.com issue
First: share to improve GetHuman1973914's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1973914's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1973914 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1973914 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1973914 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1973914's own words
On January *, I ordered from*Pizza Italia. I tipped the employee $* cash in person the day of the delivery. Today I opened the app(first time since January *) and the app automatically opened the last delivery trip and asked for a tip and without me selecting, automatically sent a $* tip to that same employee I had already tipped in person. Not sure if it was a glitch in the app or not but I did not select to tip since I had already tipped in person. Please advise . I would like to get the $* refund.
GetHuman1973914 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1973914 fixed the problem
We are waiting for GetHuman1973914 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.