My account was suspended indefinitely with no warning or explanation. After following u...
GetHuman1970101's customer service issue with Postmates.com from January 2019
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GetHuman1970101's next move: go to the Postmates.com help center.
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1970101's own words
My account was suspended indefinitely with no warning or explanation. After following up with customer service I was informed that I had somehow “violated Postmates terms of agreement“ by ordering alcohol. This was something I had successfully ordered and recievwd without issue numerous times. According to postmates customer support I was “warned“ multiple times which somehow put me in violation. I was never told in writing or from a single delivery person that I couldn’t order alcohol through the app. Additionally, in going to the postmates website to check areas of the United States in which alcohol to be delivered, I just received an error message from Postmates so there’s no way for me at this point to even confirm what arbitrary rules postmates has laid out. This is completely unprofessional. My account needs to be reinstated as per their own definition I did not violate their user agreement.
GetHuman1970101 did not yet indicate what Postmates.com should do to make this right.
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