I have photos to prove, I specifically asked to not use lox but to use regular salmon...

GetHuman1966023's customer service issue with Postmates.com from January 2019

27134 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1966023's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1966023's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1966023 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1966023 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1966023 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1966023's own words
I have photos to prove, I specifically asked to not use lox but to use regular salmon. I was also missing red onion which came with the order. **I also specifically asked on another item, to put sauce on the side, which they did not. **Lastly, the one item they should have been able to do with no special requests, tastes rotten. **I'm hungry, trying to have a nice night in and now not only can I not eat but now wasted my money. **I want a full refund.
GetHuman1966023 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1966023 fixed the problem
We are waiting for GetHuman1966023 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1966023 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1966023
Jan 14th, 2019 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 27134 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1966023 started working on this issue
Jan 14th 11:54pm