I ordered a meal from BJ’s through the Postmates app. Specifically, the meal was a Chi...
GetHuman1964941's customer service issue with Postmates.com from January 2019
Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1964941 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1964941 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1964941's own words
I ordered a meal from BJ’s through the Postmates app. Specifically, the meal was a Chicken Alfredo. However, there was an option to select Marinara Sauce instead of the Alfredo Sauce that was selected. When the meal was delivered, it came with the Alfredo Sauce. When I called BJ’s to advise of the error, they advised I had to direct the complaint to Postmates. I am requesting the charge be reo,ved from my account.
GetHuman1964941 did not yet indicate what Postmates.com should do to make this right.
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