Please note my debit card was charged twice within minutes of each other. When my daugt...
GetHuman1964879's customer service issue with Postmates.com from January 2019
Help with my Postmates.com issue
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GetHuman1964879's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1964879 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1964879 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Before contacting them, items GetHuman1964879 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1964879's own words
Please note my debit card was charged twice within minutes of each other. When my daugther advised postmates via email thur online portal. She was told food was delivered however NO ONE MYSELF OR DAUGTHER ORDERED ANYTHING TODAY ********* nithing has been order since ********. I need for these charges to be refunded back to my card someone from your corporate office management team to contact preferably via phone **********. I want this account cancelled and I will be sure to cancel my company account as well. The customer service is poor. Please note the user name for the account is T*****@***.com . *The fruad transactions are as followed *Date: ********* amount: $**.***Date: ********* amount: $**.***Card ending *****Please review and reply
GetHuman1964879 did not yet indicate what Postmates.com should do to make this right.
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