We order from Uber eats every day for our company. Today we decided that we would try p...

GetHuman1963792's customer service issue with Postmates.com from January 2019

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1963792 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1963792 can let us know if they help or not.
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The issue in GetHuman1963792's own words
We order from Uber eats every day for our company. Today we decided that we would try postmates and even subscribed to your monthly delivery. This first time using your app has been terrible and been contemplating getting a refund for our subscription. The team ordered and afterwards, every * minutes I was getting a text saying someone's order wasn't available and to re-choose. We did that, and it happened again, then again, then again. We sat around changing out * persons order over and over again for **minutes! until we finally cancelled our order. Is this app really that bad that it cant tell you what out and whats available? It could take HOURS to get our food if multiple people are ordering. Please tell me there is an easier way to use this app.. PLEASE
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Postmates.com

Customer service issue
Reported by GetHuman1963792
Jan 14th, 2019 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 27064 others
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Timeline
GetHuman1963792 started working on this issue
Jan 14th 7:19pm