I never received by order, I received a call & was waiting outside. And no individual w...

GetHuman1957165's customer service issue with Postmates.com from January 2019

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1957165 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1957165 can let us know if they help or not.
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The issue in GetHuman1957165's own words
I never received by order, I received a call & was waiting outside. And no individual was insight. I kept waiting & time passed. I tried calling and texting the number on the character that was provided but no call went through I was charged $**.**. I want a refund now. There is no way to contact the driver which I tried many times. And to contact a help line right away. I feel like this is fraud. And it’s not okay. My first and last time time using postmates.
GetHuman1957165 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1957165
Jan 13th, 2019 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 26841 others
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Timeline
GetHuman1957165 started working on this issue
Jan 13th 6:41pm