Hi,*I ordered through your app last night. Not realizing the restaurant was “pick up on...

GetHuman-elmensch's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-elmensch's own words
Hi,*I ordered through your app last night. Not realizing the restaurant was “pick up only” I do not have a car and am out of town so there was no way for me to get it. I called the restaurant and the woman said I was only able to cancel through the app but when I tired on the app it wouldn’t allow me to. I would like to be refunded the full $** as I didn’t not receive any of my food. Please let me know what else I can do to make this process easier. *Thanks,*Erin Mensch ****-***-****
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Customer service issue
Reported by GetHuman-elmensch
Jan 13th, 2019 - 9 mons ago
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GetHuman-elmensch started working on this issue
Jan 13th 6:31pm