My card did not go through for my account. The Postmates delivery person requested I si...

GetHuman-sheamon's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-sheamon's own words
My card did not go through for my account. The Postmates delivery person requested I simply Pay them in cash. I did* however she did not cancel the order on the app so now I’m getting charged twice. I payed once and I’m not going to pay twice. Plus the food had missing items. My name is Shea Salloum and my order was from mehran and the last four digits of the card is ****. I have no idea why it didn’t work. The card is currently working for all other mobile apps I have.
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Postmates.com

Customer service issue
Reported by GetHuman-sheamon
Jan 13th, 2019 - 9 mons ago
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Timeline
GetHuman-sheamon started working on this issue
Jan 13th 8:59pm