The driver did not deliver my order, apparently he texted but my phone had died, I let...

GetHuman1927902's customer service issue with Postmates.com from January 2019

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The issue in GetHuman1927902's own words
The driver did not deliver my order, apparently he texted but my phone had died, I let you guys know that I haven’t received my order and I was told that I would still be charged and the food isn’t going to be sent back out? The driver had the complete address including apartment number, he should of knocked on the door not just wait in car until I respond to text, and how am I going to be charged for something I never got, this needs to be fixed or I will dispute the claim with my bank, you can’t charge me for a service never provided, didn’t even offer a credit or have driver take food back out! That is totally Absurd!
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Postmates.com

Customer service issue
Reported by GetHuman1927902
Jan 9th, 2019 - a mon ago
I have an issue with Postmates.com too
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Timeline
GetHuman1927902 started working on this issue
Jan 9th 4:52am