I ordered Panera from the store off howe in California. The guy said my order was deliv...

GetHuman1905726's customer service issue with Postmates.com from January 2019

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The issue in GetHuman1905726's own words
I ordered Panera from the store off howe in California. The guy said my order was delivered. It was not. The time on the app said between *:** and *:**, I realized it was *:** something. Went to look on the app and it was asking me to rate my experience. I was confused because I did NOT get my food yet. I called that store and they said that the guy came and picked up the food. I am PISSED. He said I had to get in contact with postmates, you don't have a ******* number to call. So, now I have to order again and wait over an hour to get my food that shouldve been here already. (I live * minutes from the store) or I can order somewhere else and still wait. I cannot drive right now, and I was hungry. I was happy they canceled my order and issued a refund, but I am still pissed because I wanted my food.
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Customer service issue
Reported by GetHuman1905726
Jan 5th, 2019 - 4 mons ago
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