On January *rd, ****, my restaurant Wenelli’s Pizza revieved a call at *:**pm that requ...

GetHuman-anchovie's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-anchovie's own words
On January *rd, ****, my restaurant Wenelli’s Pizza revieved a call at *:**pm that requested * Large pizzas. The name was for a customer named Jenny. A Postmates driver arrived to pick up the pizzas but her card declined * times. We were told another driver would come pick them up. This has yet to happen. The cost of these pizzas came to a total of $***.**. Until we receive a refund, we will not be taking anymore Postmates orders. Please email *****@***.com
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Postmates.com

Customer service issue
Reported by GetHuman-anchovie
Jan 4th, 2019 - 4 mons ago
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Timeline
GetHuman-anchovie started working on this issue
Jan 4th 2:28am