Hello so last night my friend placed a order with chillis and I referred him to Postmat...

GetHuman-nukatish's customer service issue with Postmates.com from January 2019

3 views
 | 
24795 similar
 | 
0 following
Help with my Postmates.com issue
GetHuman-nukatish's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nukatish will want to follow the link below to head to their help center. We will check on GetHuman-nukatish later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nukatish may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-nukatish's own words
Hello so last night my friend placed a order with chillis and I referred him to Postmates. As we were at work last night he told me that the delivery guy was about to pull up. so I said ok let me go out there I waited out there and no one I mean on one pulled up so I went to another exit to see if he was over there. Then I waited and nothing so I when to another side of the building and still nothing. So then the delivery guy then texted us and says call you call me ASAP and of course we try to call him and guess what you can not call the number he text you with . So we tried to texted to let him know that we can’t call but we are outside guess what you can’t text that number back either. So we are stuck and trying to find this man and not once does any car stop as we are standing outside and not once does anyone get out of there car. So we stand out there for ** mins and nothing so we try everything to get ahold of Postmates and guess what their is no help. There is no number to call their is a email that we asked and all they had to say was well they are only asked to stay * mins and move on. But you have to be here to even wait the * mins because we never found anyone. Also we asked for someone to call us and that never happened. I’m baffled as to the way Postmates treats thier customers and this was such a easy way to fix this. But there is one thing I will never refer another friend again and will be deleting Postmates as well. To never get the food and to go thru so much but still have to pay for it is bullshit and the delivery guy could of called and found out we were out there the whole time.
GetHuman-nukatish did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-nukatish fixed the problem
We are waiting for GetHuman-nukatish to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nukatish fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-nukatish
Jan 3rd, 2019 - 4 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 24795 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nukatish started working on this issue
Jan 3rd 7:27pm
GetHuman-nukatish shared this issue with your circles on Google+
Jan 3rd 7:28pm