Hello My name is Taliashe M Authorlee and I ordered from for the first time ever Postma...

GetHuman1887609's customer service issue with Postmates.com from January 2019

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The issue in GetHuman1887609's own words
Hello My name is Taliashe M Authorlee and I ordered from for the first time ever Postmates on*Date -********** *Time at around - **:**.*Amount - $**.***Card Ending - ***** So, we get a call from Juan the driver saying he couldn't find our address. Then we called the driver back he told us he gave our food away I payed for. My husband and I went to sleep hungry and upset now i see you have charged for food i never received my food. I sent a message on the app as well.*If you could please refund me so I don't have to dispute this with my bank and contact BBB about this I would appreciate it.
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Postmates.com

Customer service issue
Reported by GetHuman1887609
Jan 3rd, 2019 - 4 mons ago
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Timeline
GetHuman1887609 started working on this issue
Jan 3rd 3:37pm