Unsatisfied delivery.

GetHuman1865419's customer service issue with Postmates.com from December 2018

21 views | 24264 similar | 0 following
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The issue in GetHuman1865419's own words
Have food delivered to my diabetic girlfriend. ... I ordered through Postmates on December ** of ****. I was told that my order was delivered to my girlfriend as requested. She did not receive the order. She’s a diabetic so I had to leave work and rush food over to her! When I reported the issue, I was told that I was sent push notifications and text messages. The only message I received is that my order was delivered. I was also told that I was still charged for it when I didn’t receive my order and I didn’t get notifications that there was an issue. I feel like I have been robbed and told to **** it up. This is absolutely outrageous and that this could have caused an physical issue for my girlfriend! I am not pleased at all with this company!**Dominic
That I had to leave work and deliver food to my diabetic girlfriend!
Receiving my money back or compensation would be nice. I do want better communication from your drivers and your help center!
For a few months. I expected better contact from your driver.
I emailed for help but got a generic answer.
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Customer service issue
Reported by GetHuman1865419
Dec 31st, 2018 - 4 years ago
Seen by 21 customers so far
Similar issue to 24264 others
0 customers following this
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GetHuman1865419 started working on this issue
Dec 31st, 2018 4:18am
GetHuman1865419 indicated the issue is not fixed yet.
Dec 31st, 2018 12:33pm
GetHuman1865419 shared this issue with others over email
Dec 31st, 2018 12:34pm