GetHuman1865419's customer service issue with Postmates.com from December 2018
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Help with my Postmates.com issue
GetHuman1865419's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1865419 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1865419 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
The issue in GetHuman1865419's own words
Have food delivered to my diabetic girlfriend. ... I ordered through Postmates on December ** of ****. I was told that my order was delivered to my girlfriend as requested. She did not receive the order. She’s a diabetic so I had to leave work and rush food over to her! When I reported the issue, I was told that I was sent push notifications and text messages. The only message I received is that my order was delivered. I was also told that I was still charged for it when I didn’t receive my order and I didn’t get notifications that there was an issue. I feel like I have been robbed and told to **** it up. This is absolutely outrageous and that this could have caused an physical issue for my girlfriend! I am not pleased at all with this company!**Dominic
That I had to leave work and deliver food to my diabetic girlfriend!
Receiving my money back or compensation would be nice. I do want better communication from your drivers and your help center!
For a few months. I expected better contact from your driver.
I emailed for help but got a generic answer.
I have an issue with Postmates.com too
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