Good Evening , over an hour ago I placed an order through Postmates app, I order sushi...

GetHuman1825236's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1825236's own words
Good Evening , over an hour ago I placed an order through Postmates app, I order sushi from Moshi Moshi in Miami on Biscayne Blvd. My order never arrived, I was monitoring the delivery driver her name Mercedes she never stopped at my location but on the screen she stopped at a different location on Collins Avenue about a mile from my place.*I tried contacting the driver through the app, the number was not in service, I tried the help button on the app, it shows delivered and still waiting to be contacted.*My building has security **hr and no one has ever showed up with a delivery.*Please what can I do?...I at this point want a full refund for something I never received ,and wish Postmates could offer a better customer service*Thank you Giovanni Pusceddu

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Postmates.com

Customer service issue
Reported by GetHuman1825236
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 23270 others
0 customers following this

Timeline

GetHuman1825236 started working on this issue
Dec 24th, 2018 11:30pm

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