I selected the Unlimited Membership and I was still charged a delivery fee. I am very u...

GetHuman-webbq's customer service issue with Postmates.com from December 2018

1 view
 | 
22550 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-webbq's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-webbq's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-webbq will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-webbq can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-webbq may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-webbq's own words
I selected the Unlimited Membership and I was still charged a delivery fee. I am very upset and want my money back. The email that I am sending this from is the email attached to the Postmates account. It is the most recent order from Culver’s.
GetHuman-webbq did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-webbq fixed the problem
We are waiting for GetHuman-webbq to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-webbq fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-webbq
Dec 20th, 2018 - 10 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 22550 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-webbq started working on this issue
Dec 20th, 2018 12:12pm