Hi, my name is Maria Lewis, I was charged $**.** for unlimited service. However I did n...
GetHuman1710176's customer service issue with Postmates.com from December 2018
Help with my Postmates.com issue
First: share to improve GetHuman1710176's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1710176's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1710176 will want to follow the link below to head to their help center. We will check on GetHuman1710176 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1710176 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1710176's own words
Hi, my name is Maria Lewis, I was charged $**.** for unlimited service. However I did not sign up for that service and even though I was charged this fee I have been paying deliver fee for all my orders. I would like my money back because it is not logical that you took $**.** from me and then still charge me for deliver and tips. I would like a full refund of my money as soon as possible. This is the second time I am sending this email asking back for my money that you guys took without permission. I signed up to the app using the promo code so that I would get $*** off deliver promotion but as I was saying ever since I been using the app I have been paying deliver fees and tips. I would like a full refund of my money. *Thank you
GetHuman1710176 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1710176 fixed the problem
We are waiting for GetHuman1710176 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.