I placed an order last night **** at *:** pm and when it was delivered to me the order...
GetHuman1707684's customer service issue with Postmates.com from December 2018
Help with my Postmates.com issue
GetHuman1707684's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1707684 will want to follow the link below to head to their help center. We will check on GetHuman1707684 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1707684 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1707684's own words
I placed an order last night **** at *:** pm and when it was delivered to me the order was incorrect. I asked for no mayo and no tomatoes (allergy). On the receipt that was on the order it said so as well. When I looked at the sandwich and it was slathered in mayo and so I was unable to eat it. I sent a message through the app and it said that I would get $*.** credited but If i wasn't able to eat my food I feel it should be a full refund of the $**.** that I was charged.
GetHuman1707684 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1707684 fixed the problem
We are waiting for GetHuman1707684 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.