Your site was messed up yesterday. Tried to place a delivery order and when I looked up...

GetHuman-naraupto's customer service issue with from December 2018

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The issue in GetHuman-naraupto's own words
Your site was messed up yesterday. Tried to place a delivery order and when I looked up the restaurant to order, the address and everything were correct. When I submitted it, it defaulted to another restaurant over * miles away and turned to pickup. I tried to cancel the order and called the restaurant and they said they cancelled it on their end because I was not driving over * miles for a pick up order when the same restaurant has a store near me and is * minutes away. It still charged me for the order even though I called the restaurant right when it happened. Your site would not let me cancel it on the app. Just because, I tried to order the same thing again at the same restaurant and it was doing the same thing, this time prior to me hit submit this time.
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Customer service issue
Reported by GetHuman-naraupto
Dec 7th, 2018 - 5 mons ago
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GetHuman-naraupto started working on this issue
Dec 7th, 2018 12:50am